Privacy policy

Privacy Policy

At POSRO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.posro.in or purchase products from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely through trusted payment gateways)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Pages Visited
Time Spent on Pages
Website Usage Analytics

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Send promotional emails, newsletters, and new product launches (only if you opt in)

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep items in your shopping cart
Analyze website traffic
Improve website performance

You may disable cookies through your browser settings, although some website features may not function properly.

4. Payment Security

POSRO does not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are processed securely through trusted third-party payment providers using encrypted connections.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information only with trusted service providers required to complete your order, including:

Shipping and courier partners
Payment gateways
Website hosting providers
Marketing platforms (only where consent has been provided)

Information may also be shared if required by applicable law.

6. Marketing Communications

If you subscribe to our newsletter, we may send updates about:

New product launches
Exclusive offers
Promotions
Events

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

8. Third-Party Services

Our website may contain links to third-party websites or services.

POSRO is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing your information.

9. Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Update your account details
Delete your personal information (subject to legal obligations)
Withdraw marketing consent

To make any of these requests, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

POSRO may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date. Continued use of the website constitutes acceptance of the revised policy.